Privacy Policy
Effective Date: 16 July 2026
Privacy Policy for R.P.S. Transport (Ipswich) Limited
R.P.S. Transport (Ipswich) Limited ("RPS Transport", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, www.rpstransport.co.uk, contact us, or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy legislation.
1. Who We Are
R.P.S. Transport (Ipswich) Limited
12 Leslie Road Ipswich Suffolk IP3 9PL
Telephone: 01473 322060
Email: traffic@rpstransport.co.uk
If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details above.
2. Information We Collect
We may collect and process the following information:
Information you provide
- Name
- Company name
- Email address
- Telephone number
- Postal address
- Job title
- Information contained in enquiries or messages
- Information relating to transport or logistics services you request
Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on our website
- Referring website
- Cookies and similar technologies
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries
- Provide quotations and transport services
- Manage customer relationships
- Process bookings and deliveries
- Improve our website and services
- Comply with legal and regulatory obligations
- Protect our business against fraud and misuse
- Send service-related communications
Where you have consented, we may also send marketing communications. You may opt out at any time.
4. Legal Basis for Processing
We process personal information where:
- It is necessary to perform a contract.
- It is necessary for our legitimate business interests.
- We are required to comply with legal obligations.
- You have given your consent.
5. Sharing Your Information
We do not sell your personal information.
We may share your data with:
- Employees who require access
- IT service providers
- Website hosting providers
- Professional advisers
- Regulatory authorities where required by law
- Trusted subcontractors involved in providing transport services
All third parties are required to keep your information secure and confidential.
6. Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.
However, no method of transmitting information over the internet can be guaranteed to be completely secure.
7. Data Retention
We only retain personal information for as long as necessary to:
- Deliver our services
- Meet legal and accounting requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymised.
8. Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may include:
- Essential cookies
- Website performance cookies
- Analytics cookies
You can manage or disable cookies through your browser settings.
Where required by law, we will ask for your consent before placing non-essential cookies.
9. Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Request transfer of your data (where applicable)
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details above.
10. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies.
11. Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 16.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised effective date.
13. Complaints
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Contact Us
R.P.S. Transport (Ipswich) Limited
12 Leslie Road Ipswich Suffolk IP3 9PL
Telephone: 01473 322060
Email: traffic@rpstransport.co.uk